From law enforcement technology gaps to real-world stories of missed intervention, McGregor draws on years of field experience, community engagement, and tactical innovation to make one thing clear: the data already exists. What matters is how quickly we surface it. Andre emphasizes the urgent need for innovative, rapid-response data solutions in law enforcement:

“If I don’t get that data until two days later, it’s not useful. That means something’s already happened.”

Outdated Tech, Undermined Response

McGregor recalls that when he joined the FBI, agents were still using mainframe systems that weren’t phased out until 2013. Even then, the $200 million upgrade failed.

“Police departments deserve DARPA (Federal Defense Advanced Research Projects Agency) innovation and Apple simplicity, but we give them the budget of an iPhone.”

The average department allocates less than 1% of its budget to new technology. Without meaningful investment in tools to capture data, responders are left to make life-or-death decisions with outdated information.

Investing in real-time data aggregation platforms does more than improve immediate situational awareness—it surfaces deficiencies in training, protocols, and resource deployment. With these insights departments respond more effectively in the moment and can adapt over time. What may begin as a technology upgrade often becomes a roadmap for long-term operational improvement and a clearer understanding of community safety needs.

The Impossible Ask

Today, the expectation is that officers and first responders must be right all the time—even with partial, late, or missing information. Andre’s frontline experience—responding as an FBI agent, listening in on 911 calls at dispatch centers, riding along on domestic violence calls, and seeing how often critical context is buried in unread reports—showed him just how urgent it is to surface the full human story behind each interaction.

“So, think about this. If I’m an officer and I’m interacting with you, the first thing I’m thinking is: are you going to kill me? The second: are you going to kill someone else? The third: are you going to kill yourself?”

And that doesn’t account for the broader context—responding appropriately to a missing child report, recognizing patterns in where someone with dementia tends to wander, understanding PTSD to avoid triggers, or being aware of a history of domestic abuse or housing insecurity.

McGregor frames it simply:

“Law enforcement needs a social truth, not just a criminal record. And they need it in seconds.”

Prevention is Possible—If We Listen Early Enough

McGregor shared real-world examples where behavioral data showed signs long before tragedy struck.

• Domestic violence rarely escalates overnight. Frequent 911 hang-up calls, unexplained injuries or hospital visits, and restraining order violations—each is a warning sign and an opportunity to intervene before the situation worsens. Andre illustrates how even a minor incident can reveal much deeper issues:

“I may be here because of shoplifting, but it’s also that there’s a mental health need or even worse, you’re a domestic violence victim and your partner took your money and you need formula.”

• Juvenile offenders often have a trail of trauma behind them. Calmness with a firearm can indicate repeated exposure to violence.

“Most crimes don’t usually go from zero to shooting people. There are many, many little steps to get there.”

And yet, police respond to more than 20,000 domestic violence calls daily. Over 60% of youth in the U.S. have been exposed to violence. These are not isolated events—they’re patterns.

“You’re looking for the indicators of behavior that allow for intervention before blood is shed.”

Smarter Tools for Safer Interventions

An estimated 1 in 10 police calls involve someone with a serious mental illness (Source). Yet only a fraction of departments have the tools, training, or data access needed to respond appropriately.

Only 15% of law enforcement agencies require mental health crisis training (Source). But not every call fits that mold—officers encounter a broad range of individuals with neurological conditions, dementia, or other complex cognitive needs that require a different approach.

Nearly half of children with autism will attempt to wander at least once—and many are unable to communicate their name or phone number (Source). If an officer knows a child with autism has a history of wandering and is often drawn toward water, they can begin searching near ponds, rivers, or pools—before a call turns into a recovery mission.

When the right information arrives early, tragedy doesn’t have to. AI-powered technology can help fill these critical gaps by handling data collection and surfacing what matters—so first responders can focus on safety, not system searches.

A Data-Driven Future for Public Safety

Every missed moment comes at a cost—not just in lives, but in trust, community stability, and the basic right to feel safe. Yet most public safety systems are still built to react, not prevent.

Andre McGregor challenges us to redefine success in public safety—not by what we respond to, but by what we prevent:

“Let’s measure success in new ways. Let’s create value around what didn’t happen.”

Success shouldn’t only be counted in arrests made or reports filed—it should be measured in lives uninterrupted, crises averted, and communities that never had to feel the impact of violence or tragedy.

With the right tools, the data already being collected—911 calls, police reports, behavioral patterns—can help identify risks before they escalate. Innovation doesn’t replace human judgment; it strengthens it, giving responders clearer insight and faster context when every second matters.

Because safety isn’t just a goal. It’s a right—and innovation is how we protect it before harm ever occurs.

Listen Now: oosto.com/podcast

The post Real-Time Data: Preventing the Blind Spots That Break Public Safety appeared first on Oosto.

In this episode of Innovation Obsessed, Grace Pluta from Oosto moderates a timely conversation with Lou Martin and Bill Gable from NextGen Security, who share their frontline experience securing healthcare facilities across the East Mid-Atlantic. They’re joined by Nate Snyder from Oosto, offering a technology-driven perspective on how AI and analytics are reshaping healthcare security today.

The Challenge: Constant Change in Complex Environments

Lou Martin captures the core tension in healthcare security today:

“The constant change in healthcare facilities means security teams have to be just as adaptable. Staffing, patient flow, and facility consolidation create unique challenges that require both smart technology and seamless operations.”

Hospitals are not static buildings—they are living, breathing ecosystems. Between mergers, expansions, and shifting care models, security systems must be flexible and scalable. Lou’s frontline perspective comes from managing operations across a diverse and growing hospital network where every facility has different security needs and legacy systems. Without adaptability, gaps emerge that can threaten safety and operational continuity.

Bill Gable highlights the nuance around privacy and safety:

“You can’t just bolt on security devices. Placement matters, especially where privacy is involved—like in emergency rooms or operating theaters. It’s about building trust and safety without disruption.”

Protecting sensitive patient areas creates challenges that few other industries have. Cameras and access controls must follow strict health rules like HIPAA, so where devices are placed and how data is handled requires extra care. Bill’s experience shows that security systems need to be carefully designed to support staff and patients—not make them feel uncomfortable or get in the way.

Doing More with Less: AI as a Force Multiplier

Healthcare staffing shortages and burnout are well-documented. A recent survey found that over 60% of nurses have considered leaving their profession due to workplace violence and stress. In this context, Nate Snyder explains how AI technology can shoulder some of the security burden so healthcare workers can focus on what matters most—care:

“AI can sometimes take on the jobs of multiple people so healthcare workers can focus on care—not on watching over their shoulder. It’s about protecting people while making their lives easier.”

From facial recognition that verifies identities at secured access points to real-time alerts about suspicious behaviors, hospitals are using Vision AI to enable their security teams to be more efficient and proactive, without adding friction to daily operations.

Practical Solutions Making a Difference

Bill emphasizes the importance of cohesion between security and hospital operations:

“You can’t just install technology and walk away. It’s about working closely with clinical staff, facilities teams, and security leadership to create standards that everyone understands and trusts.”

Successful healthcare security programs are holistic, blending technology with policy and training. Establishing clear protocols ensures that when an alert happens, every team member knows their role—minimizing response times and maximizing safety.

Balancing Security and Patient Experience

Healthcare facilities operate 24/7 with thousands of visitors and staff passing through every day. Lou notes:

“It’s a balance of convenience and safety—making sure patients and authorized staff can move freely while keeping bad actors out.”

Nate points out how technology can reduce friction:

“A doctor scrubbed in for surgery shouldn’t have to fumble with a badge. Facial recognition and smart authentication provide secure access without interrupting care.”

Anticipating Threats Before They Happen

Violence, insider threats, and unauthorized access remain critical risks for healthcare security teams. Nate shares:

“It’s not just about reacting to threats, it’s about anticipating them—and responding in ways that protect everyone.”

By using predictive analytics and behavior-based alerts, hospitals can reduce response times and intervene before incidents escalate.

The Path Forward: Adaptable, Layered Security for Healthcare

As healthcare environments continue to evolve, leaders must embrace adaptable, layered security strategies that combine technology with people and process. Lou concludes:

“Protecting healthcare facilities isn’t just about safeguarding assets or profits—it’s about protecting people’s lives.”

This episode offers a blueprint for hospitals looking to modernize their security operations—blending operational expertise with AI-powered technology to create safer, more resilient healthcare spaces.

Listen Now: oosto.com/podcast

The post Securing Healthcare’s Frontlines: Designing Spaces That Save Lives appeared first on Oosto.

On a late hospital shift, an exhausted nurse looked up and locked eyes with someone she never expected to see—a former patient with a history of aggression. He wasn’t supposed to be there.
A restraining order was in place. But security had no idea.

This isn’t about surveillance—it’s about prevention. AI for good means identifying real threats before harm happens. “When you think about security, AI, biometrics, and behavior detection, a lot of red flags may go up,” said Ben Thomas, host of Pro AV Today. A longtime technology analyst, Ben has seen how misinformation distorts public perception. “And a lot of times, those red flags go up because there’s a lot of miseducation out there.”

In our latest episode of Innovation Obsessed, Ben Thomas and Shawn Fontenot, Head of Global Marketing at Oosto, tackle the biggest misconceptions about AI security. They explore how
misinformation stalls progress and why AI, when done right, is a force for good—protecting people before it’s too late.

Responsible AI Considerations for Security

Responsible AI narrows the focus to specific known threats.

“We’re not looking for everyone,” said Shawn. “In fact, when we start with a customer, we start with an empty database. We don’t scrape data from the internet. We don’t track people’s movements. We don’t even know who you are unless you’re on a security watchlist—like a known bad actor, a banned individual, or someone with a restraining order.”

With Oosto, customers populate and control watchlists and create rules to uncover safety and security threats. The system completely ignores individuals not on those watchlists.

Real-World Example: AI in Highly Regulated Industries

Casinos, some of the most heavily regulated security environments in the world, rely on facial recognition for targeted threat detection and for identifying self-excluders: people who want help in breaking their addiction to gambling.

“Casinos aren’t just sending out a squad of people when an alert pops up,” explained Shawn. “They go through multiple layers of verification before taking action. It’s about identifying repeat offenders, fraudsters, and those banned from the premises—not tracking guests.”

This model is used in airports, hospitals, and critical infrastructure where security matters most. Instead of relying on human guards to remember hundreds or thousands of faces—a process prone to error—AI helps ensure only pre-identified threats are flagged.

Addressing Bias and Accuracy

AI is only as good as the data that built it, and bias arises when algorithms are trained on limited or unrepresentative datasets.

“Some applications of facial recognition have given the industry a bad name,” said Shawn. “But the truth is, most people we’re looking for aren’t standing still, looking at a camera. They’re in motion, in crowds, in bad lighting. Our AI is trained for those conditions—not just perfect, static images.”

In this episode, Ben and Shawn discuss what makes ethical AI security different:

• Diverse Training Data: Oosto’s AI is trained on millions of images across all demographics, ensuring real-world accuracy, not just lab-tested results.
• Continuous Testing & Validation: Unlike AI systems that rely solely on controlled, static images, Oosto’s technology is tested in real-world environments—where conditions are far more unpredictable.
• Independent Regulatory Scrutiny: Oosto’s AI is used in 95% of Las Vegas casinos, which must re-evaluate and validate facial recognition accuracy every six months under Nevada Gaming Commission regulations.

“Our models are constantly being refined and tested in the real world, which is why we continue to meet and exceed regulatory standards,” Shawn explained.

Privacy Considerations

“I always tell folks, you watch CSI and they keep saying ‘enhance, enhance’ until they zoom in all the way to a credit card number. That’s just not how it works,” Ben said with a laugh.

A major misconception about AI security is that it collects, stores, and tracks personal data. Ethical AI systems do not operate that way.

“We don’t even store personal data. When a face is scanned, it’s converted into a mathematical vector—there’s nothing to steal,” explained Shawn.

They discuss how responsible AI security follows strict privacy-first principles:

• No open-source data scraping: Unlike some facial recognition providers, Oosto does not train its AI on social media images or public databases.
• No mass data retention: AI security systems must follow data minimization principles, ensuring data is only stored as long as necessary.
• Human Oversight on Every Alert: Every alert is verified by human reviewers before any action is taken.

Real-World Example: Protecting Healthcare Workers

One of the most practical applications of AI security today is in hospitals, where staff—including nurses and doctors—face growing threats of violence.

“If you’re a nurse, and there’s someone you have a restraining order against, you shouldn’t have to worry about whether security will recognize them at the door,” said Shawn.

Instead of relying on human memory and manual monitoring, AI can alert security the moment a flagged individual enters the facility—giving staff time to take preventative action before an incident occurs.

AI Security: A Force for Good

The conversation around AI security shouldn’t be framed as a battle between privacy and protection—it should be about how we use technology to create safer environments while upholding ethical standards.

As Shawn focuses on in the episode, Oosto’s mission is to harness Vision AI for Good—a commitment to using artificial intelligence responsibly to protect people, businesses, and communities without compromising privacy.

Ethical AI security is about proactive protection, not surveillance. It’s about ensuring healthcare workers, retail employees, university students, corporate staff, and the public are safeguarded from known threats—without indiscriminate monitoring or data misuse.

By prioritizing transparency, responsible deployment, and privacy-first design, AI security becomes an essential tool for preventing harm before it happens.

With the right approach, security and privacy don’t have to be at odds. We can, and must, have both.

Listen Now: oosto.com/podcast

The post Beyond the Myths: The Truth About Vision AI Security, Ethics, and Privacy appeared first on Oosto.

Why ISC West Matters

The energy there lit a fire under Oosto’s bold vision. We proudly shared how 95% of Strip casinos trust our tech to protect not just this event, but Vegas’ 40 million yearly visitors. It was the perfect spot to see customers, meet new faces and tap into SIA sessions for the industry’s pulse.

Our Take as Exhibitors

Oosto’s AI bolt-on fit right in—think facial recognition and analytics supercharging existing cameras. We debunked two big myths:

• “New analytics need new cameras” Nope—Oosto layers onto IP cameras, no rip-and-replace. Eyes lit up at that.
• “Great features cost a fortune” Think again—our multi-class analytics (detection, behavior tracking) run under $5/day per camera. Your Starbucks order costs more.

Attendees liked how we close gaps—spotting threats like BOLOs, trespassers or suspicious activity before they escalate. Plus, the flexibility: standalone or VMS-integrated, effortlessly deployed via ONVIF. Easy to configure and change where you apply rules. As threats shift, your defenses can too.

What Stood Out on the Floor

• Cloud momentum is real. Cloud-native providers rolled out bigger, flashier booths, while legacy vendors countered with refreshed UIs and cloud overlays.
• Old hardware lingers. This creates a market for bolt-on AI solutions, and our product stood out for its accuracy, speed, ease of use, and price.
• Large area coverage solutions. Lidar, robotics, robodogs created plenty of photo opps.
• Integrators Rule. Their sprawling booths underscored their role as trusted guides, helping customers navigate the crowded market.

One gripe: Small exhibitors were sidelined. The most interesting conversations happened along the edges, where fresh, disruptive ideas simmered. The Innovation Center barely scratched the surface of these hidden gems. I’d urge the organizers to give the underdogs more space—they’re the spark this industry needs.

What It Says About Security

The exhibit hall was a living snapshot of physical security’s evolution. Robotics and advanced sensors hint at a sci-fi future, yet practical, affordable upgrades still rule the day. Integrators remain the glue, stitching together bespoke solutions for end users.

Worth It? 100%

ISC West was a slam dunk—real connections beat emails every time. To the “I’m just going to see old friends” crowd: step up, meet the disruptors redefining tomorrow. On the fence for next year? Go—it’s your springboard to a fresh industry lens.

Big thanks to everyone who stopped by, grilled us, and shared challenges—you fueled our drive.

The post ISC West 2025: Oosto’s Vision AI Shines In the Wild appeared first on Oosto.

In the latest episode of the Innovation Obsessed podcast, Matt, Nate, and Drew share their expert perspectives on the trends, challenges, and technologies reshaping the security landscape. Whether you’re managing a surveillance team, overseeing corporate security, or navigating a high-risk environment, here’s a breakdown of the trends and insights that matter most to you. Check it out before you hit the show floor.

Key Security Trends and Insights from the Oosto Team

What’s a security trend or headline that’s caught your attention recently and made you think differently about security? Here’s what Matt, Nate, and Drew had to say about the trends you’ll want to watch for in 2025:

• The Integration of Cybersecurity and Physical Security: In an age where digital threats are just as destructive as physical ones, it’s clear that cybersecurity and physical security are no longer isolated domains. Nate highlights that organizations need to think more holistically: “It’s not just about protecting the building. It’s about understanding what people are saying online, tracking suspicious behavior from former employees, and integrating that into your physical security strategy.” For surveillance directors, this means identifying emerging risks before they escalate.
• Real-Time Behavioral Analysis for Perimeter and Executive Protection: As threats evolve, perimeter control and executive protection are becoming more nuanced. Drew points out that it’s not enough to merely control access; you need to be able to predict and respond to emerging threats in real-time: “It’s not just about keeping people out; it’s about recognizing potential threats before they materialize, especially for high-profile individuals and organizations.” For those responsible for surveillance operations, this means leveraging advanced behavioral analysis that can detect suspicious activity and predict threats based on behavior patterns,
• Matt discusses the solvable problem of tailgating, where unauthorized individuals gain access to restricted areas by following authorized personnel. He explains: “People are still getting in by following someone else or using stolen badges. Companies are investing heavily in access control systems, but tailgating still happens.” This issue remains prevalent, even in high-security environments like casinos, hospitals, and corporate offices, which challenges security teams to rethink their approaches.

More Integrations, More Affordability, More Use Cases

Joanna asks: “ISC West is this place where all these big trends come together. We see all the big players in the industry joining for one industry event. So, what do you guys expect to be a key technology there? What do you think is going to be the star of the show this year?”

Here’s a breakdown of the major themes you’ll see emerge at the show:

• Integrating AI with Existing Security Systems: At ISC West this year, you’ll see an increasing focus on integrating AI with traditional physical security tools. Drew discusses how technologies like drones and robots are becoming much more valuable when paired with AI, not just as standalone systems. This integration offers a more adaptable and efficient security infrastructure, enabling security teams to maximize their existing investments—creating a smarter, more responsive security network.
• Affordability and Accessibility of Robotics and AI: In the past, AI-driven security technologies and robotics were often seen as a luxury, out of reach for many businesses. But as Nate points out, the cost of these technologies is rapidly decreasing. This trend is opening the door for a wider range of organizations to adopt AI and robotics, making them more accessible and practical for businesses looking to enhance security without breaking the budget.
• New Use Cases for AI in Security: Matt brings up how AI is now addressing new, real-world security challenges in a variety of environments. As these solutions evolve, security teams are starting to tackle issues that were once thought to be too complex or resource-intensive. Expect to see discussions at ISC West about how AI can solve your most pressing challenges in more effective, scalable ways.

Cutting Through the Noise at ISC West

ISC West is the largest security event of the year, and it can be overwhelming to navigate. With hundreds of companies showcasing their latest innovations, how do you prioritize your time? Matt’s advice is simple: “Have a game plan. Think about your current security needs and focus on technologies that can solve your most pressing challenges.” This means focusing on technologies that can help you preempt threats, streamline your workflows, and give you real-time insights into your environment.

At Oosto’s booth (#22137), you’ll get a firsthand look at how AI-powered video solutions can enhance your existing infrastructure, turning it into a smarter, more responsive security system. Whether you’re dealing with crowded environments, high-risk areas, or complex behavioral challenges, Vision AI can provide you with the actionable insights you need to stay ahead of emerging threats.

Budgeting Smartly for Security

With security budgets tighter than ever, it’s crucial to get the best ROI from your investments. Oosto’s Vision AI, which leverages existing camera infrastructures and flexible software licensing, offers a cost-effective solution for organizations. As Drew explains, “We’re not asking you to buy new hardware. We take your existing cameras and enhance them with Vision AI, allowing you to focus on solving your highest-priority security challenges.”

Proven in the Casino Industry

As the host city for ISC West, Las Vegas is home to some of the world’s most secure—and demanding—environments. Oosto’s technology has been put to the test in these high-stakes settings, with 95% of the casinos on the Las Vegas Strip relying on our solutions. Matt shares the challenge of working in such an environment: “These casinos test us every six months. If we’re not the fastest or most accurate, they’ll kick us out.” With such high standards, Oosto has to continuously evolve to meet the toughest security requirements.

ISC West 2025: What to Do Now

With ISC West just days away, Matt’s final tip for first-timers is simple: “Prepare, network, and stay open-minded. Don’t be afraid to think outside the box. This is a great opportunity to learn about the latest innovations and how they can fit into your environment.” For those charged with protecting your organization, this is your chance to explore cutting-edge technologies that can enhance your operations, improve response times, and help you stay ahead of evolving threats.

Be sure to stop by Oosto’s booth (#22137) to see how our Vision AI solutions can transform your security operations.

Learn how we’re helping security, safety, and surveillance teams across industries respond faster, detect more accurately, and protect what matters most. Learn more about our in-the-wild difference and book a time with us at ISC West (April 2-4 at the Venetian in Las Vegas, NV): Oosto.com/iscwest

Listen Now: oosto.com/podcast

The post How Security is Evolving: Insights Ahead of ISC West 2025 appeared first on Oosto.

A recent survey by National Nurses United found that 81.6% of nurses have experienced at least one type of workplace violence in the past year, with 45.5% reporting an increase. The Bureau of Labor Statistics confirms that healthcare workers are five times more likely to experience workplace violence than employees in any other industry, and 73% of all nonfatal workplace injuries due to violence occur in healthcare settings (Source).

The question isn’t if something needs to change—it’s how fast can we fix it?

In this episode of Innovation Obsessed, Robin Goldsmith (Global Lead for Connected Health and Innovation at Verizon Business, Healthcare and Life Sciences Practice) and Patrick Welsh (GM of the Americas at Oosto) discuss why violence against healthcare workers is increasing—and how technology is stepping in to fix it. They are joined by Shawn Fontenot, Oosto’s VP of Global Marketing, to explore the healthcare safety crisis and the potential for positive change.

A Dangerous New Normal

For many healthcare workers, violence isn’t just a rare occurrence—it’s become an expected risk of their jobs.

Patrick shared a troubling story from his sister, who works in nurse recruitment,

“When I talk to my sister and different nurses, I’m starting to see something I haven’t seen in 10 years. They accept that getting assaulted may be part of the job. That’s completely unacceptable.”

He adds, “The more that I talk to people in the healthcare space, the more alarming certain aspects of the healthcare space became to me.”

This mindset, where violence is seen as an unavoidable part of the job, highlights the urgent need for better protections for healthcare workers. For Robin, this issue is personal,

“I was 18, alone in a hospital for three weeks, and the nurses were my lifeline. That experience gave me a deep respect for healthcare workers—and a passion for ensuring they feel safe.”

A Crisis That’s Only Getting Worse

Violence in healthcare isn’t new. It’s rapidly escalating.

A World Health Organization report estimates that 8% to 38% of healthcare workers experience physical violence at some point in their careers, with many more facing verbal threats and aggression (Source).

While violence is rising across industries, healthcare workers face a heightened risk—they’re on the frontlines, caring for people at their most vulnerable, stressed, or volatile moments.

Robin explains why the stakes are even higher,

“We’ve never seen this level of workplace violence before, and healthcare is not unique. We’re seeing it across the board in almost every industry.”

Even in this crisis, there are real opportunities for positive change. These challenges serve as a call to action, spurring practical innovations that lead to a safer and more sustainable healthcare environment.

The Ripple Effect: Violence, Burnout, and Staffing Shortages

Workplace violence not only harms healthcare workers, it drives them out of the profession.

• 6 in 10 RNs report that workplace violence has caused them to leave, change jobs, or consider leaving the profession (Source).
• A Mercer report estimates that the U.S. will face a shortage of 100,000 nurses by 2028 (Source).
• 88% of nurses believe that staffing shortages are hurting patient care (Sources).

Hospitals can’t afford to let violence push away the very people who make patient care possible.

Robin succinctly captures the crisis:

“They got into this to help people. It wasn’t in their job description to put up with this. And I don’t think many people realize how bad the shortage is—it’s daunting.”

Despite the challenges, he remains hopeful:

“I think we have to be optimistic because there’s a lot of incredibly passionate people in this space that want to make a difference. Having the opportunity to speak to them makes me optimistic for the future.”

With violence on the rise and fewer nurses entering the profession, the healthcare system is at a breaking point. But with leaders, innovators, and frontline workers pushing for change, there’s abundant reason to believe in a safer future.

How Innovation is Enhancing Safety

While workplace violence is a growing crisis, hospitals have the technology to make a real difference. Yet, many are slow to adopt solutions that other industries already trust and rely on.

Patrick pointed out that hospitals should take a page from casinos, which invest in proactive security,

“Hospitals are open 24/7, just like casinos. You’ve got people in various emotional states—some on their best day, some on their worst. The difference? Casinos use AI to detect threats in real time, while hospitals are still playing catch-up.”

Beyond security, technology can streamline workflow efficiency. Take hands-free access control—a doctor scrubbed in for surgery shouldn’t have to fumble for a badge and risk breaking sterility just to enter a secure area. Facial recognition and smart authentication provide seamless, secure access without interruption.

5G connectivity enhances these innovations, enabling real-time AI security, predictive analytics, and seamless hospital-wide monitoring. Faster, more reliable networks mean smarter protection and safer environments for staff and patients.

The tools exist. The challenge is adapting them to healthcare’s needs before more staff walk out the door.

Predictive Analytics: Stopping Violence Before It Starts

Hospitals already use predictive analytics to monitor patient health. So why not apply the same approach to prevent workplace violence?

AI-driven security isn’t just a concept, it’s already making an impact in hospitals today. Patrick emphasizes the impact,

“The algorithms we’ve deployed are already helping hospitals today—detecting falls, preventing unauthorized access, even recognizing patterns of behavior that indicate security risks. This isn’t the future—it’s happening now.”

It’s time to shift from crisis response to proactive protection.By leveraging predictive analytics, hospitals aren’t just reacting to violence, they’re preventing it.

Why There’s Reason for Optimism

Despite the challenges, there’s reason to be hopeful. During the podcast, Shawn highlighted this,

“Robin, you did something audacious on a recent podcast—you talked about optimism in healthcare. And I love that. Because even with all these challenges, there are incredible innovations happening.”

Robin echoed this sentiment,

“We have to be optimistic. The pandemic forced us to innovate faster than ever before. Now, we know what’s possible. And we know that healthcare professionals want change—they’re looking for solutions.”

A Call to Action for Healthcare Leaders

Security investments aren’t just about safety—they also make business sense. Hospitals with strong security measures retain staff longer. Safer environments lead to higher patient satisfaction scores. Proactive protection reduces costly lawsuits and liability risks.

Robin states,

“It only takes one really bad incident to ruin a hospital’s reputation and to impact your bottom line. And in health care, that’s life and death. Not only if your network goes down, your critical systems go down and you have to go back to paper.”

Patrick adds,

“Nobody wants to work in an unsafe environment. That’s causing worse patient experiences, which leads to poor scores, which affects reimbursement. Administrations aren’t connecting the dots—violence is a business problem, too.”

The healthcare industry can’t afford to wait. As Patrick put it,

“Protection needs to be as much a priority as patient care—because without safe caregivers, there is no care.”

The statistics are stark. The challenges are immense. Our healthcare workers are facing a crisis. But with innovative technology and a collective commitment, we can create a safer, more supportive environment. We must prioritize their safety and well-being—because without them, patient care collapses.

Listen Now: oosto.com/podcast

The post Violence in Healthcare: A Call to Action for Hospitals and Workers appeared first on Oosto.

In this episode of Innovation Obsessed by Oosto, host Joanna Small is joined by Matt Plantier and Nate Snyder of Oosto at SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams. In this episode, Nate and Matt break down the ultimate defensive playbook—how modern security teams use strategy, speed, and technology to stay ahead of the game.

Because on Super Bowl Sunday, the best defense isn’t just on the field.

1st Quarter: Addressing Overlooked Security Gaps

While main entrances to stadiums get the most attention, security blind spots—parking lots, back hallways, and less-trafficked areas—pose real risks. Matt emphasized that focusing only on main entry points often leaves these “softer targets” vulnerable. Extending surveillance to these overlooked zones is critical to deterring incidents.

When it comes to this year’s game, a study by Sportsbook Review ranked the Caesars Superdome fifth in terms of violent crime in its vicinity. (Source).

Nate Snyder adds that, just like in football, defense isn’t just about the front line—it’s about covering all the layers. He advocates for extended coverage beyond immediate event areas and using technology to monitor overlooked zones effectively.

Case in Point: A man recently posed as a security guard to gain access to a Taylor Swift concert—an example of how easily bad actors can exploit gaps when verification processes aren’t strong enough. (Source).

2nd Quarter: Reading the Play Before It Happens

Great defenses don’t just react; they predict. Linebackers don’t wait for the ball to be snapped—they read the offense and move into position. The same applies to security.

Traditional security models rely heavily on reviewing footage after an incident. By then, it’s too late. AI-driven security flips the script. Facial recognition flags persons of interest the moment they enter the premises or even before when they are in the parking lot or waiting in line to enter. Behavioral analytics detect escalating situations before they turn into full-blown incidents.

As Matt points out, “If you’re only watching footage after an incident, you’ve already lost.”

At Barclays Center, a false report of gunfire triggered panic and injuries—showing how misinformation can turn into a real security threat. AI-powered real-time alerts help security teams verify information quickly and avoid unnecessary chaos. (Source).

Halftime: The Human Element in Security

Despite the power of AI, security still comes down to people. AI provides data, but human security professionals provide context, judgment, and trust.

“Security is always something people look for when they have a concern,” Nate explains. “You’re not going to say something to a camera—you’re going to say something to a security professional.” AI is a force multiplier, not a replacement, ensuring security teams can act faster and more effectively.

3rd Quarter: The Playbook for Smarter Security

No team wins the Super Bowl with just a great quarterback or just a great defense. They win by executing a complete game plan. Security is no different.

• Integration is key. If your video analytics don’t communicate with your existing cameras, access control system or VMS, you’re working with a broken playbook.
• Training matters. Regular drills and contingency plays prepare security teams to respond without hesitation during emergencies.
• Situational awareness is everything. Just like great quarterbacks scan the whole field, security teams need tools that provide a complete picture of potential threats.

Nate highlighted the importance of preparation:
“It’s the preparation that allows you to execute at a high level… being able to go out and not just anticipate but actually disrupt those threats before it actually costs time.”

4th Quarter: What’s the MVP of Security?

At the end of the episode, the discussion turned to the security tool deserving MVP status. Just like in football, where different players contribute to a team’s success, security requires multiple tools working together. But which is the most valuable?

Matt emphasized real-time alerting, saying: “Because if security teams don’t know instantly when something’s wrong, they’ve already lost the game.”

Nate highlighted facial recognition, pointing out its role in high-stakes environments: “In stadium security, every second matters. Facial recognition flags threats before security personnel even have a chance to react.”

Beyond these, predictive analytics was also a key player in the discussion. Instead of just responding to incidents, predictive analytics helps security teams anticipate and prevent them: “Security shouldn’t just be reactive. If you know what’s likely to happen before it does, you’re always ahead of the offense.”

The consensus? Security isn’t about one single tool—it’s about executing a full strategy, just like a Super Bowl-winning team. By integrating real-time alerts, AI-driven insights, and human expertise, security teams can stay ahead of threats and ensure safer environments for everyone.

Overtime: Security Challenges for Upcoming Sporting Events

While the Super Bowl is one of the most high-profile sporting events in the U.S., global security challenges extend far beyond the Caesar’s Superdome. The 2024 Paris Olympics saw an estimated 10 million spectators and required 45,000 security personnel on peak days. The scale of security preparation needed for an event of this magnitude offers critical lessons for future sporting events in 2025 and 2026.

The 2025 Champions League Final in Germany will draw over 80,000 fans, and past UEFA events have experienced dangerous overcrowding and unauthorized field invasions. The 2026 FIFA World Cup is expected to attract over 5 million spectators across 16 cities in three countries, making it the most logistically complex tournament in history. The 2026 Winter Olympics in Italy will present additional challenges with events spread across multiple cities and remote mountain venues.

These upcoming events highlight the increasing complexity of stadium security. The ability to anticipate risks, manage large crowds, and ensure seamless operations will be critical in maintaining safety while allowing fans to enjoy the game.

Oosto: The Security Team Behind the Team

Oosto has helped secure past Super Bowls and works year-round with NFL teams, providing AI-driven solutions that protect players, staff, and fans. From facial recognition to real-time analytics, Oosto helps security teams cover more ground with fewer resources—ensuring that the biggest game of the year stays focused on football, not security risks.

As security threats evolve, integrating advanced technologies with human expertise becomes essential. Just like a championship defense, the best security strategies are proactive, layered, and always prepared for the unexpected.

Final Score? Security wins when preparation meets innovation. And when security wins, everybody wins.

Listen Now: oosto.com/podcast

The post Super Bowl Security Playbook: What the Chiefs, Eagles, and Top Defenses Get Right appeared first on Oosto.

A third-grade teacher once asked Adam Coughran, “I appreciate the training, but I can’t tell my students anything you just told me. How do I explain safety without scaring them?”

That question stuck with him. Now, as President of SafeKids Inc., Adam draws on more than two decades of law enforcement experience—including counterterrorism, active shooter response, and school security—to help education institutions create age-appropriate safety programs that prepare without panic.

When Adam was the first officer to respond to a violent incident at a middle school, the students and teachers had practiced lockdowns, but only inside classrooms. When the violence started in the cafeteria, they didn’t know what to do. ‘It occurred to me very quickly,’ Adam says, ‘that they had never talked about or practiced what to do if they weren’t in a classroom, where they could lock their door and hide in a dark corner.’

In this episode, Matt Plantier and Patrick Welsh from Oosto join Adam Coughran to explore how schools can build safety and security strategies that actually work all the time, everywhere.

Navigating School Security Challenges and Violence Prevention

Schools face a complex challenge: how to create a safe environment without introducing fear or disruption. From the psychological toll of lockdown drills to rising violence, funding constraints, and fragmented communication, security concerns extend far beyond panic alarms and metal detectors.

The Psychological Toll of Lockdowns

Lockdown drills are meant to prepare students, but they often do the opposite, increase stress. In fact, 27% of students report heightened anxiety after these drills (Source). In this episode, we explore “the balancing act”—how schools can implement safety measures without creating unnecessary fear.

One high school junior put it bluntly: “First responders choose their job knowing they might not make it home. We don’t get a choice. We have to go to school.” Her parents share that fear.

And it’s not just drills—security measures like metal detectors also take a psychological toll. In Broward County, students recognize the need for safety, but many say they feel more like suspects than students. For those already struggling with existing mental health issues, such as anxiety or social stress, these measures can make things worse (Source).

Rising Violence and Behavior Shifts

After the pandemic, many schools saw a spike in physical fights and aggressive behavior. Adam notes: “Students lost the ability to talk things out. Instead of working through conflicts, they go straight to violence.”

As of 2022, U.S. public schools recorded 857,500 violent incidents, with 67% of schools reporting at least one violent incident (Source).

This shift in behavior led to a bigger question: “How can we do things differently to prevent violence before it escalates?” Adam and Patrick discuss both behavioral strategies and how technology can help detect and stop conflicts before they spiral out of control.

Funding Constraints

Funding is always a challenge. Schools have to decide: Where does the money go—mental health programs, more security staff, or better technology?

But not all safety solutions require massive budgets. Adam points out that visitor management technology—like replacing clipboards with digital check-ins that flag custody concerns, restraining orders, and sexual predators—is a cost-effective way to strengthen security. ‘Known threats don’t go to the front door,’ Patrick adds, reinforcing the need for better tracking of who is coming on campus.

From Intelligence to Action: Closing Security Gaps

One of the biggest challenges in security isn’t just identifying threats—it’s making sure the right people have the information they need, when they need it. Schools and businesses often rely on fragmented communication—where critical details can get lost between departments, across campuses, or even just from one shift to the next.

As of 2022, 93% of public schools use security cameras to monitor their campus, up significantly from 61% of public schools in 2010 (Source).

Patrick says, “the ability to make it actionable is what a lot of places lack, not just schools, a lot of corporations”. Adding why he thinks context matters, “ the ability for HR to say this person was let go, they have an ax to grind, their exit interview didn’t go well. That’s information that a security professional, that’s context that could save lives, right? So they show up in a parking garage, they’re bringing a bag out that’s not in the shape of a laptop. They don’t have a laptop to return, that four-minute difference from the parking garage to the door could save lives.”

This gap in communication can happen in any school, no matter the size:

• If a teacher or security officer is out sick, does their replacement know about an ongoing concern?
• If a parent has a custody or restraining order, does the front office and after-school staff have that information?
• If a student is expelled for violent behavior, does another school in the district get notified if they trespass?
• If local police have flagged a potential threat, is the school aware before that person steps on campus?

Security works best when technology and trained individuals work together to act on real-time intelligence before threats escalate. This principle extends beyond schools to places of worship, transit hubs, and corporate environments—where early detection and real-time intelligence prevent tragedies. Schools that integrate technology with human decision-making create a layered security approach that stops threats before they escalate.

More Distance, More Time, More Options

Security professionals often talk about “standoff distance”— the idea that the earlier you can detect a threat, the more time you have to respond. That distance can be the sole difference between a controlled situation and a crisis. Adam highlights why distance is a school’s greatest advantage, “If the first point of contact is a front office secretary, it’s already too late. Schools need to expand their detection zones—to parking lots and perimeters. Distance is your friend. The more distance you create, the more time you have to react.”

Patrick explains how technology is evolving to extend this reaction time, “Schools are moving away from costly, on-premises hardware to edge-based solutions that provide the same accuracy but with less infrastructure. These AI-driven early warning systems push detections further out, allowing for more cameras to have the intelligence enabled and faster response times.”

What Schools Can Learn from Other Industries

Schools often grapple with how to enhance security without disrupting the sense of normalcy that fosters learning and community. In many ways, they can take inspiration from other industries.

Adam challenges the idea that security has to ‘look’ a certain way. ‘When you check into a hotel, you don’t go through metal detectors or see armed guards at every door, but you still feel safe.’ Patrick reinforces this, “Parents think big fences and metal detectors equal safety, but real security is about preventing threats before they reach the classroom—without making schools feel like prisons.”

Schools can take the same approach—using discreet layers of protection, from AI monitoring to early detection systems, to keeping students safe without compromising the welcoming environment essential for learning.

The Way Forward: A Multifaceted Approach

Overall, this episode focuses on the fact that effective school security isn’t just about lockdown drills or technology—it’s about blending training, intelligence, and mental health support.

Adam puts it simply: “It’s not about choosing between lockdown drills or technology or mental health programs. It’s about integrating all of these elements in a way that makes sense for each school’s unique environment.”

He also warns against relying solely on drills: ‘If you only learn math by taking tests, you’re going to fail a lot of tests. That’s how most schools approach safety—by only running lockdown drills without teaching students and staff how to respond in different scenarios.’

With AI-driven solutions like early threat detection, mobile monitoring for buses, and intelligent visitor management, schools can move toward a security model that is proactive, effective, and invisible—keeping students safe without creating a sense of fear.

“People are the common denominator,” Patrick says. “We can use technology to enhance safety, but at the end of the day, it’s about empowering the right people with the right information at the right time.”

Listen Now: oosto.com/podcast

The post Safe, Not Scared: Rethinking School Security appeared first on Oosto.

Given the severe and widespread security challenges facing healthcare today, traditional measures are no longer sufficient. A balanced and strategic approach combining compassion with proactive solutions—is essential to safeguard patients, staff, assets, patient data, and facilities. In this special crossover episode of Innovation Obsessed by Oosto and Highway to Health, hosted by David Kemp, Oosto’s Patrick Welsh, and Matt Plantier explore how innovative security measures help healthcare teams tackle these challenges head-on.

This high-energy episode tests both physical skill and strategic thinking as Patrick and Matt face off in basketball, golf, and ping pong while addressing David’s questions about security in healthcare. David draws parallels between sports and the challenges of securing high-risk environments, highlighting shared principles like teamwork, adaptability, and precision in execution—qualities essential for both winning games and protecting patients and staff.

Defense or Offense?

Hospitals, designed with open environments to support diverse healthcare needs, are inherently dynamic spaces. This accessibility, while essential, also creates vulnerabilities. Like shopping malls, schools, and sports arenas, hospitals become ‘soft targets’ due to their high-density populations and the presence of vulnerable individuals, making them susceptible to potential threats.

Sadly, vulnerabilities can lead to tragic outcomes. As was the case when a Dallas anesthesiologist tampered with IV bags, causing one death and multiple cardiac emergencies. (SOURCE).This horrifying incident underscores the unique challenges hospitals face in securing their facilities against those who wish to do harm.

These weaknesses stem from the need for multiple entry points, the presence of valuable medical equipment and pharmaceuticals, and access to sensitive patient data, increasing the risk of violence, theft, and terrorism. As Patrick notes, “We’ve seen instances where bad actors ‘case’ a location seven or more times before acting. That kind of behavior is something our systems are designed to catch early.”

Effective hospital security requires more than perimeter monitoring. By integrating real-time data from parking garages, entrances, patient care areas, and restricted zones, hospitals can achieve holistic awareness of their environments, allowing them to identify and address potential risks before they escalate.

The Playbook for Hospital Administrators

Hospital administrators play a vital role in ensuring the safety of patients, staff, and visitors—a mission-critical responsibility. While their primary focus remains on delivering quality care, they must also address complex security challenges, ranging from preventing unauthorized access to managing risks in high-traffic zones.

Patrick Welsh emphasizes the weight of this responsibility: “It’s not just about keeping the building secure—it’s about protecting the people inside, so nurses, doctors, and staff can give their full attention to patients.” By incorporating innovative security measures into their operational strategies, administrators can create an environment where care and safety coexist seamlessly.

Equipping healthcare leadership and staff with advanced tools to detect threats early, enables them to prioritize what matters most: improving patient outcomes and supporting their teams. As Patrick explains, “When you know your facility is secure, you can shift your focus to delivering exceptional care.”

The Safety MVPs

Nurses, the heartbeat of patient care, are tasked with responsibilities that extend far beyond bedside care. A significant portion of their time is consumed by security-related tasks, from vigilantly monitoring patient safety to meticulously adhering to strict medication protocols. These critical duties, performed amidst the intensity of their daily routines, are often downplayed for their complexity and significance.

The time nurses dedicate to security protocols varies widely based on their specialty, shift, and workplace dynamics. For example, emergency room nurses may concentrate on patient distress and high-stakes incidents, while ICU staff prioritize medication safety and fall prevention. Night shifts, with reduced staffing and increased risks, demand heightened vigilance, adding another layer of complexity to their roles.

As Patrick Welsh underscores, “The burden of security shouldn’t fall entirely on frontline staff. Advanced tools and proactive measures empower healthcare workers to focus on care while staying protected.”

Accessing the End Zone

Protecting high-risk areas and vulnerable patients

Certain hospital zones, like maternity wards and pharmacies, face heightened security risks. Pharmacies are particularly vulnerable to theft and drug diversion, with controlled substances often targeted by both external threats and internal misuse. Similarly, maternity wards face unique threats, including the risk of infant abductions. According to the National Center for Missing & Exploited Children (NCMEC), healthcare facilities are a frequent target for infant abductions. In fact, healthcare settings accounted for 40% of all infant abductions in the United States in recent decades. NCMEC reports that abductors often impersonate healthcare staff, make repeated visits to maternity wards, and ask detailed questions about procedures and layouts, underscoring the critical need for vigilant security in these high-risk areas.

“These challenges aren’t theoretical—they happen, and they can have devastating consequences. Our job is to make sure hospitals have the tools they need to prevent them.” says Matt Plantier.

Hospitals can identify and address these risks on both a large scale and at the individual level. For example, real-time action alerts enable nurses to respond quickly to incidents like slip and falls, running, elopements, or loitering. A holistic approach strengthens the hospital’s ability to protect patients, staff, and high-risk areas, ensuring that every corner of the facility is monitored and secured.

Inside the Lines

Maintaining safety in sterile environments

Sterile areas, such as operating rooms, NICUs, and clean rooms, require the highest level of security and access control. Unauthorized access or breaches in these zones can compromise both patient safety and infection control protocols. Matt Plantier explains, “When you’re talking about these high-risk areas, it’s not just about keeping people out—it’s about ensuring the people who need to be there can do their jobs without distractions.”

Touchless entry systems, such as those implemented at Raphael Hospital in Israel, transform how hospitals secure critical areas. “We wanted to build the most updated hospital,” says Raphael Cohen, Operating Room Manager. “Oosto’s solutions have made it possible for us to secure these critical areas without disrupting operations.”

By safeguarding sterile zones, hospitals uphold the highest standards of care while creating an environment where staff can perform at their best, confident their spaces are secure.

Home Court Advantage

Building trust with balanced safety and compassion

Hospitals operate on trust—patients rely on safe environments for care, and staff depend on security to perform their critical roles. Oosto is committed to advancing safety and security solutions that reinforce this trust and support the essential work happening within every facility.

“Every hospital is different,” says Matt, “but the goal is always the same: to protect what matters most—patients, staff, and peace of mind.” With privacy and compliance at the forefront, Oosto collaborates with administrators, healthcare professionals, and security teams to create safer environments that support optimal patient outcomes.

As Matt points out, “Hospitals are unique—they need to be open and compassionate while also being secure. Balancing those two is a challenge, but it’s one we’ve built our solutions to address.” David Kemp adds how adapting a competitive mindset “helps healthcare providers win and protect their patients,” emphasizing that in healthcare, every play truly matters.

Patrick nails the winning point, stressing that, “Compassion and security don’t have to be at odds. When you have the right tools, you can have both.”

Listen Now: oosto.com/podcast

The post Healthcare Under Pressure: Bringing a Championship Mindset to Healthcare Security appeared first on Oosto.

But this isn’t your typical year-end recap. Sure, we dive into the big topics—trends, challenges, and predictions—but this episode also brings plenty of fun. From rapid-fire takes on emerging trends in “hot or not” to a spirited whiteboard showdown, Shawn and Patrick make it a lively send-off for 2024.

A Year of Surprises and Innovation

2024 was a big year for the security industry. From increasing trends—like the growing preference for boutique providers over industry giants—to Oosto’s continued leadership in “Vision AI for Good”, there was plenty to unpack. Shawn and Patrick highlight how Oosto’s edge-to-cloud technology and behavior analytics—like loitering, crouching, and running—stood out, enabling us to help customers tackle new challenges while staying true to Oosto’s commitment to ethical AI.

A Fresh Start for 2025

As we reflect on the challenges and milestones of 2024, it’s clear that Oosto’s commitment to innovation and ethical AI has never been more relevant. But what’s a year-end recap without a forward-looking focus? Shawn and Patrick leave us with thoughtful predictions for 2025; from preparing for large-scale events to addressing emerging security threats, the conversation underscores one central theme: the importance of adaptability and innovation.

In the “hot or not” segment, Shawn and Patrick weigh in on trends like retro flip phones, robot dogs, and even the return of mullets. It’s a fun way to close out the year while keeping an eye on what might be next in both security and beyond.

As we toast to the new year, we’re reminded of the passion and purpose that drive us at Oosto and that our mission remains clear: to protect more people, solve bigger problems, and deliver smarter solutions across industries. Thank you for being part of this journey.

Why Listen?

This lively recap delivers sharp observations, bold predictions, and a little friendly competition that keeps things engaging. Whether you’re tackling large-scale security challenges or just curious about where Vision AI is heading next, this episode has something for you.

Listen Now to start 2025 informed and inspired.

The post Hot or Not? Security Execs on 2025 Predictions, Trends & Insights appeared first on Oosto.